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SUMEDHA JOURNAL OF MANAGEMENT
Year : 2019, Volume : 8, Issue : 1
First page : ( 183) Last page : ( 193)
Print ISSN : 2277-6753. Online ISSN : 2322-0449.

Determinants of organisational communication effectiveness in information technology (IT) companies an empirical investigation

Dr. Kumar C.P. Senthil*, Krupanandhan H.**

*Assistant Professor and Research Supervisor, P.G and Research Department of Commerce, Guru Nanak College (Autonomous), Velachery, Chennai -600 042, Tamil Nadu

**Ph.D. Research Scholar, P.G and Research Department of Commerce, Guru Nanak College (Autonomous), Velachery, Chennai -600 042, Tamil Nadu

(Corresponding Author) E-Mail ID: krupahari1992@gmail.com

Online published on 25 January, 2021.

Abstract

This research study aimed to explore the underlying dominant dimensions of organisational communication effectiveness variables and determinants of organisational communication effectiveness with respect to Information Technology (IT) industries in Chennai city. This research was adopted descriptive and empirical research design and survey method was adopted to examine the perception of IT employees with regard to organisational communication effectiveness. The empirical result reveals that information outflow and information inflow are the two dominant dimensions of organisational communication effectiveness and educational qualification, age, income and total experience are personal profiles significantly influencing the organisational communication effectiveness among IT Employees. IT companies are suggested to focus the educational qualification and experience in the organisation rather the other personal and familial profiles in the premises for effective organisational communication.

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Keywords

Information and Communication Technology Information Systems IT Management and Personal Management.

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