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Research Journal of Pharmacy and Technology
Year : 2020, Volume : 13, Issue : 7
First page : ( 3187) Last page : ( 3192)
Print ISSN : 0974-3618. Online ISSN : 0974-360X.
Article DOI : 10.5958/0974-360X.2020.00564.8

The Evaluation of Clinical Pharmacy services Performance at Community Health centers of sebatik island regency of Nunukan province of north Kalimantan (Indonesia-Malaysia Border)

Ghozali MT*, Abdissalam Erfan

School of Pharmacy, Universitas Muhammadiyah Yogyakarta, Kasihan, Bantul, Yogyakarta 55183, Indonesia

*Corresponding Author E-mail: ghozali@umy.ac.id

Online published on 10 August, 2020.


Health is a basic human right and one of the prosperity elements. However, in its implementation, health services are still not relatively optimal, notably for people living in underdeveloped, border, and island regions. This study primarily aimed to examine the performance of clinical pharmacy services based on the rules of the Indonesian Minister of Health Number 74 of 2016 concerning pharmaceutical service standards in the community health center. This study applied a descriptive-correlative model with a quantitative approach carried out in all Sebatik Island community health centers. All data were analyzed based on seven aspects of clinical pharmacy services consisting of assessment and prescription services, drug information service, counseling, patient visit, drug side effects monitoring, drug therapy monitoring, and the use of medical evaluation. Data collection was conducted by observation using a list of viewers, questionnaires, and interviews, equipped with retrospective data through documentary examination to give a clear depiction. The results of this study showed that the performance of clinical pharmacy services at Sebatik Island community health centers was as follows: zero aspect (0%) was at very high criteria, two aspects (29%) were at high criteria, zero aspect (0%) was at medium criteria, two aspects (29%) were at low criteria, and three aspects (43%) were at very low criteria. The average performance of clinical pharmacy services due to the seven aspects was 52% or considered in low level.



Performance, Clinical Pharmacy Services, Sebatik Island, Community Health Center.


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