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Indian Journal of Public Health Research & Development
Year : 2019, Volume : 10, Issue : 7
First page : ( 1526) Last page : ( 1531)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2019.01812.6

The Effectiveness of use of Electronic Medical Record System at University Health Centre

Chandak Alaka1, Shinde Rajesh2

1Associate Professor, Symbiosis Institute of Health Sciences, Symbiosis International (Deemed University) Pune, India and Director, Symbiosis Centre of Health Care

2Officer HR, IT & Finance, Symbiosis Centre of Health Care.

Online published on 19 August, 2019.



To study the effectiveness of the use of the Electronic Medical Record (EMR) system & use by doctors, healthcare administrators & beneficiaries at University Health Centre.


An e-questionnaire including consent was circulated using Google form to the doctors, healthcare administrators & beneficiary to record their experiences & perceptions on EMR.


85% doctors agreed EMR resulted in a reduction in errors while maintaining data, 100% doctors mentioned the use of EMR improved data management & report generation. 98% healthcare administrators were satisfied with the efficiency of the software, 100% administrators agreed that EMR improved coordination with beneficiaries. 74% beneficiaries wanted to receive their health information through electronic mode (i.e. 67% beneficiaries wanted to receive health information on email, 5% through portal & 2% through a mobile application) and 90% beneficiaries reported that health information to be easily and readily available and accessible due to EMR.


EMR is easily accessible and effective for maintenance of health information of beneficiaries at the university health centre. The enablers for the technology outweighs the disablers for the EMR. With regular training of the users & creating awareness amongst the beneficiaries, the effectiveness of the use of EMR can be improved further at the university health centre.



Beneficiaries, Electronic Medical Record, Healthcare Administrators, Doctors, University Health Centre.


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