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Indian Journal of Human Relations
Year : 2018, Volume : 52, Issue : 2
First page : ( 22) Last page : ( 30)
Print ISSN : 0974-1089.

Exigency of Work-Life Balance Supportiveness among Employees of BPO Companies

Krupanandhan H.1, Kumar C.P. Senthil2

1Research Scholar in Commserce, Gurunank College, Valacheri, Chennai-600 042

2Asstt. Professor of Commerce, Gurunank College, Valacheri, Chennai-600 042

Online published on 13 June, 2019.


This study was conducted on employees of BPO companies in Chennai city with the primary objective to explore the exigency of work life balance supportiveness and to test the association among work-life balance (WLB) supportiveness, recreations satisfaction, division of work load and holiday support. The structured questionnaire with three sections was designed to collect responses from BPO employees residing in Chennai city by using non-random convenient sampling technique. The data collected were subjected to analysis by using PSPP Version 1.0.1 and tools such as, percentage analysis, descriptive analysis, chi-square test and One-Way Analysis of Variance (ANOVA) was been applied to draw meaningful answers to research objectives of the study. The results indicate that respondents hailing from joint families have higher work life balance compared to those who are hailing from nuclear families and age above 25 years have higher perception work life balance compared to those who are aged less than 25 years. To conclude, BPO companies are suggested to provide WLB supportiveness, recreations facilities, division of work and holiday support especially, to youngsters and employees earning lesser income for enrichment in the maintenance of work life balance.



Work-Life Balance, BPO, Supportiveness and Recreations Satisfaction.


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