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Asia Pacific Journal of Research in Business Management
Year : 2011, Volume : 2, Issue : 1
First page : ( 79) Last page : ( 89)
Print ISSN : 2229-4104.

Factor credentials boosting quality of work life of bsnl employees in jammu region

Dr. Gupta Meenakshi1Faculty, Ms. Sharma Parul2

1COM, Shri Mata Vaishno Devi University

2Research Scholar, COM, Shri Mata Vaishno Devi University


The focus of this paper concerns a study of the quality of work life for the employees of telecom sector. The aim of the paper is to determine whether and how the quality of work life affects the satisfaction level of employees of telecom employees and the implications of these findings suggest that quality of work life in BSNL can bee enhanced by these factors as “Adequate Income & Fair Compensation”, “Safe & healthy working conditions”, “Opportunities to use & develop human capacity”, “Opportunity for career growth”, “Social integration in the work force”, “Constitutionalism in work organization”, “Eminence of Work Life” and “ Social relevance of work.


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