International Journal of Advanced Research in Management and Social Sciences

In the advocacy of peace and order and implementing the law, police officers trained to perform their jobs and enlightened to follow the code of conduct. During service, police officers deal with counter charges from complainants, violate the code of conduct, or failure to perform duties and responsibilities. As a result, they were charged with administrative-cases. These are stressors that affect the whole-being and well-being of a person; thus, the study conducted to determine the lived experiences Philippine National Police personnel of Baguio City Police Office in the Cordillera Region, North of Philippines. The study dealt with the administrative cases of the police personnel regarding the cause, effects to the work performance, interpersonal relationships, and family; and how they cope with these effects through a phenomenological qualitative descriptive approach. Purposive sampling was utilized to identify the respondents considering its confidentiality and sensitivity. Responses by the informants were transcribed and translated. Themes were created to identify their answers based on the study's objectives. Results revealed that negligence and impulsiveness were the primary causes of administrative cases filed against the respondents. Sleeping problems due to anxiety, lessons learned, loss of work enthusiasm, and improved leadership style were the effects related to work performance. Results to family relations were viewed both as positive since strengthened bond within the family was identified and negative because of the financial crisis experienced by the family. Revealed coping mechanisms employed by the respondents have sought advice and hanging out with friends. Active participation in all activities aimed to refresh knowledge on standard operating procedures in the Philippine National Police as well as the intensification of Human Resource activities to help the respondents deal with different stress related to work is hereby recommended. Hence, similar research in the future may be done to study further the cause and effect of administrative cases against a police officer.