A comparitive study of absenteeism and attrition among employees of major telecom service providers of Kerala Menon Sreekumar D*, MD Baby** *Research Scholar in Management, NIMS University, Jaipur, Rajasthan. **Research Guide, NIMS University, Jaipur, Rajasthan. Abstract Absenteeism and attrition in work place are complex phenomena that have significant implications for organizations and individuals alike. Absenteeism and attrition are withdrawal behaviors that can be defined as the tendency to withdraw from their place of work and keep psychological distance between the employees and their work place. India is the fastest growing telecom market in the world. The booming telecom industry has been attracting large amount of investments in the country. In Kerala the major telecom service providers are BSNL, Idea cellular, Vodafone Essar, Tata Indicom, Bharathi Airtel etc etc. Among them, except BSNL, all are private operators. In the case of land line and mobile connections put together, BSNL comes first followed by Idea cellular. Absenteeism and attrition are common in all industrial sectors. However these phenomena in the telecom sector deserve special attention. Till the advent of new telecom policies in 1984&1999, telecom service providers were restricted to Government sector. Because of this policy, new market players came into operation which in turn increased attrition. The main objective of this study is to analyze the absenteeism and attrition among the telecom service providers both in Government and Private in Kerala State. Top Keywords Absenteeism, Attrition, Employee, Telecom. Top |