International Journal of Physical and Social Sciences
Year : 2013, Volume : 3, Issue : 10
First page : ( 109) Last page : ( 124)
Online ISSN : 2249-5894.

An empirical study on achieving competitive advantage through empowering employees

Dr. Chitra D.*, Dr. Mahalakshmi V.**

*Associate Professor, Panimalar Engineering college

**Prof & Dean, Panimalar Engineering College

Online published on 21 November, 2013.

Abstract

Today, Employee empowerment is considered as an important issue in human resource management organizations and in this regard, it is important that each of the individuals feel about their competence. Human resources consider as strategic asset of the organization and empowerment of employees is a new approach in order to human resource development that cause increase productivity improve quality, and profitability of products and services of organizations. Empowerment is a concept that links individual strengths and competencies, natural helping systems and proactive behavior to social policy and social change. This research aims to illustrate the role of empowering employees on the gaining competitive advantage. For this purpose, an innovative conceptual framework are used and presented. Data are gathered from academicians and experts associated with the financial services. In this research, three main dimensions of competitive advantage that are Efficiency, Innovation and Responsiveness are investigated and examined. Results showed that the dimensions of employee's empowerment are positively affected on gaining sustainable competitive advantage for organizations.

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Keywords

Empowerment, competitive advantage, strategic approach, empirical study.

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