Level of satisfaction among officials: astudy of national tuberculosis control programme in Faridkot district, Punjab Kumari Neelam1, Rani Raj2,*, Sharma R.K.3 1PhD scholar, Dept of Public Adm, PU, Chandigarh 2Principal, AIIMS, Jodhpur 3Prof and Head, Dept of Public Adm., PU, Chandigarh *Address for Correspondence: DR. RAJ RANI Principal, CON, AIIMS Jodhpur, Rajasthan Email: profrajrani@gmail.com
Online published on 29 November, 2017. Abstract Introduction Tuberculosis (TB) is one of the most dreadful health problems in India. It is estimated that every year, about 1.8 million people in India develop TB. The National TB Programme (NTP) formulated in 1962, could not achieve the desired result. The programme was reviewed in 1993 and revised under the banner of Revised National Tuberculosis Control Programme (RNTCP) with Directly Observed Treatment Short-course (DOTS). RNTCP has shown excellent results in terms of cure rate and the case detection has also shown rising trends in most of the implementing districts. The overall RNTC performance in District Faridkot was not bad at all as the success rate climbing every year from 70 per cent in the year 2005 to 89% in the year 2010 but still there are many challenges that are required to be met before RNTCP can become a success story in our country Aim of the study To assess the level of satisfaction among officials regarding Revised National Tuberculosis control Programme in the district Faridkot. Material & Methods Survey approach was selected for the present study. It was conducted in the Faridkot district of Punjab in two Blocks of Faridkot, namely Jand Sahib and Bajakhana. While selecting the Blocks, care was taken that these Blocks were comparative on the basis of population, basic infrastructure and number of CHCs, PHCs, SHCs and SCs. From each Block-1 CHC, 1 PHC, 3 SHs and 6 SCs were selected using the techniques of random sampling. Results Highly significant majority of officials (above 90.00 per cent) supported that doctors and nurses deputed for the implementation of the program were provided with the special training. High majority of officials (above 70.00 per cent) were of the opinion that program disseminated the general awareness among the public for prevention and control of disease. Significant majority of doctors (88.90 per cent) and officials with above 15 years of experience (83.30 per cent) and highly significant majority of remaining officials (above 90.00 per cent) supported that effective case management including referrals where necessary and counseling was done. Significant majority of officials (88.20 per cent) in the age group of 18–28 years, doctors (88.90 per cent) and highly significant majority of remaining officials were of the opinion that prompt effective treatment was provided to the beneficiaries. Free medicines were provided to the patients, this was supported by highly significant majority of officials (above 90.00 per cent). Majority of officials (above 50.00 per cent) were of the opinion that shortage of material like medicines and equipments were the main barriers in the effective implementation of the program. Administrative and managerial problems affected the working of program; this was the opinion of fair majority of officials (above 60.00 per cent). Highly significant majority of officials (90.00 per cent) were of the view that program enabled to control the morbidity and mortality rate associated with the disease. Patients were given treatment well in time as they approached; this was supported by significant majority of officials (above 80.00 per cent). Accurate records were maintained for indoor and outdoor patients; this was favoured by all the officials irrespective of any of the variable. Fair majority of officials (above 60.00 per cent) were of the view that mobile van health facilities were provided for the National Health Program. Majority of officials (above 50.00 per cent) were of the opinion that repair and maintenance of the articles, equipments and instruments used for the implementation of the program was always done in time. Medicines were always kept ready to tackle the health and emergency aroused out of the side effects of the treatment under the health program. This was the opinion of highly significant majority of officials (above 90.00 per cent). Conclusion It can be concluded that National Programme should be monitored and evaluated periodically achieve the defined goals. Top Keywords Tuberculosis, NTCP, RNTCP, Satisfaction, Officials. Top |