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Asian Journal of Research in Social Sciences and Humanities
Year : 2016, Volume : 6, Issue : 8
First page : ( 1664) Last page : ( 1672)
Online ISSN : 2249-7315.
Article DOI : 10.5958/2249-7315.2016.00699.7

Opinion of Customers towards the Promotion Schemes Offered for Credit Cards with special reference to ICICI Bank, Namakkal, Tamilnadu

Dr. Stephen A.*, Dr. Kumar A. Ashok**

*Director, Knowledge Business School, Salem, India

**Professor, Knowledge Business School, Salem, India

Online published on 2 August, 2016.

Abstract

The main objective of this study is to know customers’ opinion towards the various promotion schemes offered by ICICI Bank at Namakkal town in Tamilnadu. Since most of us started using credit cards and its benefits, banks are also very eager in providing offers and to attract more number of customers. This study has been conducted on 320 respondents. Convenience sampling technique which comes under non-probability sampling method was used for the purpose of survey.

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Keywords

Credit card, Installment purchase plans, satisfaction, Reward Schemes, customer perception.

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