“Quality of work life” A descriptive study on quality of work life on 60 employees at ultra tech cements ltd., Kovaya, (Amereli district) Mr. Inda Shyam Singh, Ms. Shaikh Nazneen Faculty, Department of Social Work, Kadakia Institute of Management, SP University, Vidhyanagar, Gujarat, India. Online published on 7 February, 2013. Abstract The quest for improved productivity through human resources has its beginning in the early 1900s. F. W. Taylor's scientific management principles created a new awareness regarding human resources, who were earlier considered as mere instruments of production, ready to work from dawn to dusk under whatever conditions and being motivated by the lure of money. From then, till today research and experiments have been undertaken to understand human beings at work and the ways to improve their job satisfaction, balanced with the aim of the organizations to combine better productivity with job and employee satisfaction. In order to achieve this twin objective, different approaches have been developed and applied. Quality of work life is all about the conducive and congenial environment created at the work place as it is one of the main reasons for better performance and productivity. Only when the right ambience is provided to the employees they will be able to deliver their goods effectively and efficiently In the modern scenario, QWL as a strategy of Human Resource Management is being recognized as the ultimate key for development among all the work systems, not merely as a concession. This is integral to any organisation towards its wholesome growth. This is attempted on par with strategies of Customer Relation Management. The role of human resource department in QWL efforts varies widely. In some organizations, top management appoints an executive to ensure that QWL and productivity efforts occur throughout the organization. In most cases, these executives have a small staff and must rely on the human resource department for help with employee training, communications, attitude survey feedback, and similar assistance. In other organizations, the department is responsible for initiating and directing the firm's QWL and productivity efforts. Perhaps the most crucial role of the department is winning the support of key managers. Management support – particularly top management support appears to be an almost universal prerequisite for successful QWL programs Top Keywords Quality of Work life, HRM, HRD, Career, Development. Top |