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Managing organisational quality of work life: a case study Devi S. Bimol, Research scholar, Dr. Meitei Ch. Ibohal, Associate Professor Manipur Institute of Management Studies (MIMS), Manipur University, Imphal-795003, India. Online published on 10 July, 2012. Abstract Quality of work life (QWL) is a very popular term used regularly in every workplace discussion today. In fact, QWL is a very complex and difficult concept. To make a QWL a positive one, it needs to develop a collaborative work environment among the managers and the workers while performing their duties. Therefore, everyone in the organization should go hand in hand to facilitate a feeling of cooperation, teamwork and joy among themselves. Still there is no particular answer to the questions about the most appropriate way to maintain an organizational QWL in order to provide for success and to answer these questions is the most difficult challenge facing by the leaders of an organization. This paper has made an attempt to review and analyze some of the most essential literature on the concept and management of QWL, discuss theories of QWL and to identify and discuss some of the dimensions of QWL in an organization. The paper further examines the barriers to QWL management. The paper identifies some implications for the management of QWL. A case study of a company is also incorporated which depicts the implementation of QWL program successfully and it has made an added value to the organizational QWL management. Finally, it has also suggested certain measures for effective management of QWL in organizations. Top Keywords Management, organization, Quality of work life, workplace. Top | |
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