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Asian Journal of Research in Business Economics and Management
Year : 2014, Volume : 4, Issue : 8
First page : ( 243) Last page : ( 250)
Online ISSN : 2249-7307.

Explanation of organizational culture and its relationship with Total Quality Management from the perspective of the bank employees of kazerun city

Ranjbar Akrama, Hafezi Shahramb, Ahmadi Ali Akbarc

aM.A., Management on Public Administration (Human Resource), Shooshtar Branch, Islamic Azad University

bAssistant professor, Department of management, College of Humanities, Islamic Azad University, Kazerun branch

cProfessor, Department of management, college of Humanities, Islamic Azad University, Shooshtar Branch

Online published on 6 August, 2014.

Abstract

The present study investigates the relationship between organizational culture and Total Quality Management from the perspective of the bank employees of Kazerun city. Regarding the purpose, it is practical research while its method is descriptive- correlative. For this purpose, two researcher-made questionnaires were used to measure organizational culture and Total Quality Management based on Likert five-option range derived from questionnaires that evaluated the organizational culture (Cameron, et.al 2000) and TQM three-option questionnaire. (Linus, 2002) After ensuring the validity and reliability, they were distributed among a sample of 155 people with a stratified random sampling of the target population including bank employees of Kazeroon city. Cochran formula was used for determining the sample size, Kolmogorov - Smirnov and Pearson correlation coefficient were used for analyzing the research data and determining whether data were normal or not and SPSS and Lisrel software were used for the final analysis. The results indicated that there was a significant and positive relationship between the organizational culture as the independent variable and total quality management as the dependent variable.

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Keywords

Organizational culture, total quality management, organizational commitment.

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