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Asian Journal of Research in Business Economics and Management
Year : 2014, Volume : 4, Issue : 8
First page : ( 105) Last page : ( 116)
Online ISSN : 2249-7307.

An Exploratory Research of Consumer Decision Making Styles of Indian Poor for Fast Moving Consumer Goods

Kumar Arvind

Faculty, Management Studies, University of Delhi, Delhi, India

Online published on 6 August, 2014.

Abstract

More than half of world's population is poor and possesses a substantial purchase potential. Still, it is not considered as a viable market and the purchase preferences of poor are largely ignored. As a result, the consumer behavior of poor is still unexplored on a number of aspects. Present research bridges the literature gap on consumer decision making style aspect. It explores the consumer decision making style – price consciousness, quality consciousness, brand consciousness, and brand loyalty – of 30 below poverty line (BPL) families of Delhi, India for five fast moving consumer goods (FMCGs) – cooking oil, toothpaste, bathing soap, tea, and washing soap – and concludes that the poor are quality conscious, brand conscious, brand loyal, but not the price conscious consumers for the concerned FMCGs.

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Keywords

Consumer behavior, consumer decision making style, poor, FMCG.

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