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ZENITH International Journal of Multidisciplinary Research
Year : 2019, Volume : 9, Issue : 5
First page : ( 40) Last page : ( 45)
Online ISSN : 2231-5780.

A comparative study: Digital payment modes vs. cash on delivery

Garg Swati1, Kaur Sarvjeet2

1Assistant Professor, Sirifort Institute of Management Studies, Delhi. Email Id: swatigarg618@gmail.com

2Research Scholar, Department of Commerce Kurukshetra University, Kurukshetra. Email Id: sainisarvjeet111@gmail.com

Online published on 4 June, 2019.


Online shopping is shopping products electronically. In today's busy schedule of people where both genders of society are working, majority of the society is shopping online on Amazon, Flipkart, E-Bay etc. this study is based on finding out the most prominent method of payment out of offline and online methods including debit card, credit card e-wallet, net banking etc. where offline method promises delivery of product, online methods are giving advantage of discount and cash back offers. After demonetization, a significant shift has been identified from cash on delivery to digital platform acceptability among consumers.



Online shopping, Online payment methods, Demonetization, Cash on delivery.


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