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TRANS Asian Journal of Marketing & Management Research (TAJMMR)
Year : 2020, Volume : 9, Issue : 6
First page : ( 31) Last page : ( 40)
Online ISSN : 2279-0667.
Article DOI : 10.5958/2279-0667.2020.00028.0

Exploring the association between demographic and job satisfaction of employees working in civil aviation industry

Mehta Poonam

Research Scholar, School of Business, Shri Mata Vaishno Devi University Campus, Katra, Jammu and Kashmir, India. Email id: poonam.meh26@gmail.com

Online published on 24 July, 2020.


Attraction and retention of employees is probably the biggest challenge in Civil Aviation Industry as it involves high level of emotional work. To win against this challenge organisations have been focusing on job satisfaction of employees. It has been found in literature that job satisfaction of employees is significantly related to personal, social, interpersonal and organisational factors. Present paper has been throwing light in same direction and has made an attempt to investigate the presence of any association between job satisfaction and demographic variables. Purpose of this paper is to examine the association between job satisfaction and nine demographic variables such as age, gender, marital status, education, sector, job profile, working hours, experience and gross monthly income. Data have been collected from 300 employees working in civil aviation industry at Amritsar and Delhi on different profiles. Chi-square test has been applied and findings revealed that there is a significant relationship between level of job satisfaction and six demographic variables such as gender, marital status, sector, job profile, working hours and experience of employee.



Job Satisfaction, Age, Gender, Demographic, Civil Aviation.


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