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International Journal of Management, IT and Engineering
Year : 2014, Volume : 4, Issue : 7
First page : ( 397) Last page : ( 410)
Online ISSN : 2249-0558.

Impact of supervisor support on employee loyalty-A study of IT companies in India

Anjali K.T., Research Scholar, Dr. Anand D., Professor

DOS in Business Administration, BIMS, University of Mysore, India)

Online published on 21 August, 2014.

Abstract

In recent years, there is an alarming concern on certain actions and behaviours of supervisor, causing quite a distress to employees. The resultant effect is low morale, disturbed attitude among the employees which eventually leads to higher turnover, declining level of loyalty, faith and dedication among the employees. This will further significantly affect the organizations success and growth. Therefore, the need to consider the impact of supervisor support on employee loyalty. The purpose of this research study was to assess the impact of supervisor support on employee loyalty among the information technology professionals in India. A descriptive research approach was adopted and data collection was done through a structured questionnaire on a sample of 103 IT professionals across eight companies in Bangalore and Mysore region, Karnataka. The hypotheses of the study were tested by correlation and regression analysis. The outcome of the study revealed that there was a significant positive correlation between supervisory support and employee loyalty. It is therefore concluded that IT organisations need to encourage supervisors to improve on their people management skills than simply concentrating on technological aspects of the job.

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Keywords

Commitmentemployee loyaltyinformation technologysupervisor supportturnover.

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