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Asian Journal of Management
Year : 2017, Volume : 8, Issue : 3
First page : ( 881) Last page : ( 892)
Print ISSN : 0976-495X. Online ISSN : 2321-5763.
Article DOI : 10.5958/2321-5763.2017.00137.8

The impact of individual, social and organizational factors on work-life balance: A cross-sectional analysis of manufacturing and service sector

Mittal Kshitija1,*, Dr. Singh Karminderjit2,**, Dr Sharma Geetika3,***

1Research Scholar, I.K.G.P.T.U, Kapurthala, Punjab, India

2Associate Professor, LM Thapar School of Management, Thapar University, Dera Bassi Campus

3Head Deptt. of Management, SUSCET, Tangori, Mohali, Punjab

*Corresponding Author E-mail: kshitija213@gmail.com

** karminder@thapar.edu

*** Drgeetikasharma.sus@gmail.com

Online published on 22 September, 2017.


The relationship between Work-Life Balance (WLB) and the various constituent factors and its consequent impact has been studied separately in different settings/industries, but not as a cross-sectional analysis across the manufacturing and service sectors. Through the current study, an attempt has been made to determine the relationship between individual, family and social, and organizational factors and the WLB in the manufacturing and service sector to decipher the consequent impact.

Responses were sought from 150 middle and senior level employees working in the various manufacturing and service sector organizations in the north-western region of India through a structured questionnaire. The results validate that various factors affect and have a relationship with work-life balance of employees. The results also reveal the commonalities and differences in the work-life balance across the two sectors.

The study reveals that the studies regarding factors affecting work-life have been an issue of great importance and concern in the past as well as the current socio-economic scenario. But, there exists a dearth of studies that portray a comparative analysis of the impact of factors/determinants affecting work life balance in the manufacturing and service sector. The present study aims to fill this gap. India is emerging as one of the fastest growing economies of the world, but this phenomenon has not been investigated in a comprehensive manner in the Indian context. This calls for an in-depth study that examines various individual, family and social, and organizational factors affecting work-life imbalance and its relationship and sector wise comparative difference and impact in both in manufacturing as well as service sector in the Indian context.



work-life balance, individual, family and social and organizational factors/determinants, manufacturing, and service sector.


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