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Asian Journal of Management
Year : 2017, Volume : 8, Issue : 3
First page : ( 805) Last page : ( 808)
Print ISSN : 0976-495X. Online ISSN : 2321-5763.
Article DOI : 10.5958/2321-5763.2017.00126.3

Communication inventory: Selection and validation with an Indian population sample

Pani Prajna1,*, Behera Amir Prasad2,**

1Professor of English, Department of English, School of Management, Centurion University of Technology and Management, R. Sitapur, Paralakhemundi, Dist. Gajapati, Odisha (India)

2Lecturer in English, Department of English, School of Management, Centurion University of Technology and Management, R. Sitapur, Paralakhemundi, Dist. Gajapati, Odisha (India)

*Corresponding Author E-mail: drprajnapani@gmail.com

** amir.prasad@cutm.ac.in

Online published on 22 September, 2017.

Abstract

Communication is central to the development of all professional organizations. The 21st century has seen an unprecedented preoccupation with communication process. Self-help-books, therapy and advice column rebound with the messages that ineffective communication is the root of all organization problems. Effective communication is the ultimate panacea of all problems. Hence in this paper, the researchers discuss the selection and validation phase of a communication measure adapted from HTC Consulting. The validated measure can be used by all higher educational organizations to raise the awareness among employees on how well they communicate. This will also help them to develop effective communication strategies, communication exchange, improve creativity, manage conflict, minimize miscommunication and create alternatives for solving problems when they are at the workplace. Indeed the questions asked in the assessment could be used over a lifetime in trying to understand the inner workings of organizations and improve communication.

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Keywords

Communication, Organization, Assessment, Reliability and Validation.

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