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Asian Journal of Management
Year : 2015, Volume : 6, Issue : 2
First page : ( 135) Last page : ( 140)
Print ISSN : 0976-495X. Online ISSN : 2321-5763.
Article DOI : 10.5958/2321-5763.2015.00020.7

Role of Employee Engagement in Work Outcomes: A Comparative Study on Public Vis-à-Vis Private Banks

Jogi Richa Aishwarya1, Dr. Srivastava A.K.2,*

1Research Scholar, Dr. C.V. Raman University, Kargi Road, Kota, Bilaspur

2Professor and Director, Institute of Management, Pt. Rravishankar Shukla University, Raipur

*Corresponding Author E-mail: ashish_1k@rediffmail.com

Online published on 25 June, 2015.

Abstract

The banking sector has been emphasising the focus on Employee Engagement concerns as the competition has emerged with entry of private banks in the industry in terms of services, returns, facilities, working hours, technology etc. during the recent few years. The environmental change has not only been caused a change in the consumer behaviour but also the employee behaviour as well. While Employee Engagement is determined by individual and organisational factors, it determines the work outcomes.

The paper aims at conducting a study on the outcomes of Employee Engagement at the banks of public sector in comparison to private sector. The study is expected to contribute to the human resource policy makers of bank organisations so that the work outcomes of the employees’ effort may be enhanced.

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Keywords

Employee Engagement, Job Satisfaction, Organisational Commitment, Organisation Citizenship Behaviour, Banking Sector.

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